Privacy Policy

Playing at King Billy Casino should be enjoyable, transparent, and safe. That's why we combine strong data protection with proactive responsible gaming measures. Below we outline how we protect your information, what choices you have, and how we support balanced play.

1. Transparency as standard

We communicate in clear language, keep policies easy to understand, and ensure you always know how your data is being used.

2. What data we collect

Identity verification (name, birth date, documents)
Payment and banking records
Contact details for support and notifications
Gameplay and account history
Technical information (device, operating system, IP address)

3. Why we need this data

To confirm legal eligibility
To secure transactions and prevent fraud
To improve platform performance and usability
To tailor relevant promotions and bonuses
To comply with laws and licensing authorities

4. Responsible gaming framework

We provide practical tools to help players stay in control:

Flexible spending and time limits
Cool-off and self-exclusion choices
Early-warning alerts for risky patterns
Direct connections to third-party support services

5. Safeguarding your information

Your data is protected through modern encryption, access restrictions, and continuous monitoring. Independent checks reinforce our commitment.

6. Cookies & preferences

Essential cookies keep the website functional. Optional cookies for analytics and marketing require your approval and can be switched off anytime.

7. Data sharing practices

We only share data with trusted partners necessary to provide our services — for example, payment processors or security systems. We never sell your details.

8. Retention periods

We keep personal information only as long as legally required or essential for services. After that, data is deleted or anonymized.

9. Global transfers

If information is processed outside your region, we apply legally recognized safeguards to ensure the same standard of protection worldwide.

10. Your rights

Request access to your stored data
Correct inaccurate information
Limit or stop processing activities
Ask for deletion where legally possible
Receive your data in a portable format

11. Fair communication

Marketing is directed only to adults who actively opt in. Players can change communication settings whenever they choose.

12. Policy updates

As technology and regulations change, so may this policy. Significant updates are communicated directly on our site or through your account.

13. Extra player resources

We offer learning materials, budget tips, and guidance for responsible gaming, ensuring every player has tools for a safe and enjoyable experience.